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I can't upgrade to Premium navae135 — Jun 13, 2019 01:39PM PDT

I've been trying for 2 months, sent inquiries and tried different web browsers & credit cards. What can the problem be? I can't seem to get help.

1 Community Answers

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Maximiliano MyFitnessPal Agent Jun 13, 2019 01:44PM PDT

Hello,

Thank you for taking the time to contact us. We apologize for any issue, can you let us know how you are accessing the program (iPhone8, Samsung7, web, etc.) as well as the exact steps you are taking and at which step you are receiving the error?

Please contact us here directly.

Regards,
Maximiliano
MyFitnessPal Staff

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