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Still not able to sync data from MFP to my fitbit Michele1327 — Jun 13, 2019 01:43PM PDT

I am pretty tech savvy and I have followed the instructions to revoke and still nothing!!! This is now going over a week and getting extremely frustrating.

2 Community Answers

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Maximiliano MyFitnessPal Agent Jun 13, 2019 01:45PM PDT

Hello,

Thank you for taking the time to contact us, we apologize for any confusion. It appears that you have an issue with the access token between the two accounts. To fix this can you please take the following steps in this exact order?

- Log into your Fitbit Dashboard and unlink your MyFitnessPal connection
- Log into MyFitnessPal and make sure that Fitbit is completely disconnected
- While still logged into your MyFitnessPal account please reauthorize your Fitbit account

Hope this works!
Maximiliano
MyFitnessPal Staff


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brice134 Jun 13, 2019 01:48PM PDT

I had the same problem. Finally solved it by doing the above BUT I had to do it on my COMPUTER. It did not work if I tried to disconnect and reconnect on my phone.


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