General Questions / Getting Started

Samsung Health Steps Jun 07, 2018 05:59AM PDT

What are Samsung Health Steps? This number is higher than my actual step count.

1 Agent Answer

MyfitnessPal and Garmin vivoactive are connected but the calories from MyFitnessPal do not sync Jun 05, 2018 03:31PM PDT

I have tried everything to connect the apps but it just will not sync. The Connect app tells me to log in my c...

2 Agent Answers

Newsfeed Jun 05, 2018 11:03AM PDT

How do I remove the news feed from my home page on my mobile? It's an android.

1 Agent Answer

Change calories Jun 04, 2018 11:14AM PDT

How can I change the daily calories target to a different number?

1 Agent Answer

Daily Summary doesn't show calories burned May 31, 2018 02:18AM PDT

I would like to be able to see the calories I have burned every day in my daily summary. My profile used to sh...

1 Agent Answer

Fitbit Tracker May 30, 2018 08:32AM PDT

I cannot get my Charge 2 to connect to myfitnesspal even though it says its is connected.

1 Agent Answer

Locked! May 22, 2018 01:22AM PDT

My android phone shows just the blue page with the logo and then othing else will happen. What do I do now? If...

1 Agent Answer

I can't unsubscribe May 14, 2018 09:44AM PDT

I have sent in numerous requests to unsubscribe and I am getting tons of emails now. How do I unsubscribe? ...

1 Agent Answer

I want my steps posted on the wall May 11, 2018 09:18AM PDT

My sister and I are trying to get healthy together by having a place that automatically posts our steps and di...

1 Agent Answer

Confused about the Calorie Totals May 09, 2018 04:24PM PDT

I recently got a Fitbit Versa and starting down the path of getting fit and losing some excess fat. I want to ...

1 Agent Answer

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