General Questions / Getting Started

NOTIFY US! Jul 20, 2017 04:48PM PDT

Why not notify when something like this happens. I spent days trying to figure this problem out and apparentl...

1 Agent Answer

weight sync up Jul 20, 2017 07:07AM PDT

My weight stopped syncing up and registering in myfitnesspal -what do I do?

1 Agent Answer

FITBIT HELP! Jul 19, 2017 05:10PM PDT

I have a fitbit flex and i have an iphone 7. I cant get mfp to communicate with my fitbit ap. Fitbit says its ...

4 Agent Answers

Exercise and Step Count Jul 19, 2017 08:25AM PDT

Hi, Perhaps someone else has asked this, but yesterday my steps were being tracked in the morning. I jumped ...

1 Agent Answer

alcohol Jul 14, 2017 08:15AM PDT

Macro grams do not convert to total calories when alcohol is involved. How should it be included when trackin...

1 Agent Answer

Desktop website not working Jul 10, 2017 08:13AM PDT

Anyone else having problems getting anything to work on the desktop website? I can't log food, weight. . ...

3 Agent Answers

Why is the performance so slow on chrome browser - it's unusable! Jul 10, 2017 07:38AM PDT

I haven't used my fitness pal for a few months and am now finding it unusable when trying to use it from ...

1 Agent Answer

Appropriate Response Time from Customer Support & FindingCoupon Rewards for Consistently LoggingIN? Jul 09, 2017 08:20AM PDT

I received a notice that I had received a coupon for consistently logging in to the app. I was in an UA store...

2 Agent Answers

Is there another application / website to use? Jul 09, 2017 07:10AM PDT

What other website can we use while myfitnesspal is down? It's been several days -- who knows when it wi...

Calories "earned" each day Jul 07, 2017 09:44AM PDT

How does my fitness pal calculate the number of calories I burn from my number of steps and flights climbed? S...

1 Agent Answer

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