General Questions / Getting Started

Can't Unsubscribe May 09, 2018 04:21PM PDT

I've spent an hour now running in circles trying to unsubscribe from Premium and NOTHING WORKS.

1 Agent Answer

Advertisement May 09, 2018 08:49AM PDT

Why is advertising so close to my food list that I cannot delete a food choice?

1 Agent Answer

Google Fit on Fossil watch to sync with MFP on IPhone 6S May 03, 2018 11:08AM PDT

I don't see Google Fit or Wear OS in the list of Apps & Devices nor do I see either in the Steps opti...

1 Agent Answer

Scanner icon May 01, 2018 01:10PM PDT

Has the sku scanner option been removed from the free version? I don't see it on my PC, Mac, Android phon...

1 Agent Answer

UPC lookup via website or app Apr 30, 2018 10:21PM PDT

If I don't have a package for a food I need to log, I can look up the UPC. For example https://www.kroger...

1 Agent Answer

Under Aarmour Code Apr 26, 2018 07:34AM PDT

I received a code for under armour, when I try to use it I get a message saying its no longer valid.

1 Agent Answer

Missing menu? Apr 25, 2018 01:25PM PDT

I have a Samsung Note 8 and i've been using your app for 2 months now ( 18.3lb lost ) and i love it. My g...

1 Agent Answer

CANCEL MY ACCOUNT Apr 19, 2018 06:25PM PDT

I feel like I was robbed through this site. I did not authorize the $50-plus for a premium account. I have tri...

2 Agent Answers

Changing Order of My Meals Apr 18, 2018 06:45AM PDT

How can I change the order in which My Meals show up on the My Meals List?

1 Agent Answer

Weekly Diges Apr 17, 2018 05:02AM PDT

I am getting an email every week saying my weekly digest is ready but when I click on he link I just get a bla...

2 Agent Answers

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