General Questions / Getting Started

sync with fitbit Nov 01, 2016 10:13AM PDT

my fitness pal says its synced to fitbit but it doesnt show my steps

3 Agent Answers

getting started --reinstall Oct 28, 2016 07:36AM PDT

I have reinstalled your app on my I phone -- however - the Welcome Back screen requires that you enter infor...

1 Agent Answer

Fitbit not syncing with MyFitnesspal Oct 24, 2016 04:54PM PDT

Myfitness pal stop syncing with my fitbit. I have revoked access and relinked. No luck. Please help

3 Agent Answers

change from fitbit to garmin vivasmart Oct 21, 2016 08:13PM PDT

I purchased a Garmin vivosmart to replace my fitbit. cant find where to change devices, please advise. Tha...

1 Agent Answer

Setting up specific goals for macronutrients to read in grams Oct 19, 2016 10:17AM PDT

I am unable to set my macronutrients to record in grams. According to data I have received, there should be a...

1 Agent Answer

Adding Family Members Oct 13, 2016 08:27AM PDT

Hello! I am a parent of an overweight child. I am now starting to plan all her meals to make sure she is ge...

1 Agent Answer

Add Macro Column Oct 12, 2016 01:35PM PDT

How can't figure out how to add an extra macro nutrient column to the Food Diary page?

1 Agent Answer

I have been a client for years. Now having major pproblems Oct 08, 2016 10:49AM PDT

I sign in and start entering information. The program freezes and eventually crashes. I asked this question ea...

1 Agent Answer

Loading days prior to creating account Oct 07, 2016 07:09AM PDT

I have started a myfitnesspal account today, but I started a challenge food and fitness program 2 weeks ago. I...

1 Agent Answer

How to add a caption to photos? Oct 04, 2016 05:13PM PDT

I want to add a caption to a photo I have added to my profile photos. Is there no option for this? It would ce...

1 Agent Answer

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