General Questions / Getting Started

app disappeared Aug 22, 2018 01:53PM PDT

The app disappeared off my iphone and will not reload. Can anyone tell me why this has happened?

1 Agent Answer

Age Aug 22, 2018 08:24AM PDT

I am wondering if the recommended calorie algorithm is set to account for age. At age 69 I am eating less. Som...

1 Agent Answer

Daily calorie allowance Aug 21, 2018 04:49AM PDT

Hi, When the system shows my daily calorie allowance has this taken into account that as a normal person durin...

1 Agent Answer

Heart icon Feb 06, 2017 01:20PM PST

Why is there a heart icon next to the coffee I have every morning? Because it is zero calories?

1 Agent Answer

I Forgot To Track Yesterday Feb. 3 and don't want to lose my streak of over 900 Days Feb 04, 2017 06:34AM PST

Yesterday, on Feb. 3 rd, I forgot to log in my calories before midnight. I have never forgotten before but had...

1 Agent Answer

Deleting a food Feb 03, 2017 10:31AM PST

Red circle to remove a food item does not show

1 Agent Answer

add Feb 03, 2017 06:33AM PST

Can I add my son to my account and if so how would I go about doing that.

1 Agent Answer

Spelling mistakes in translation? Feb 01, 2017 01:44AM PST

Hi Who do you contact to have spelling mistakes in translations corrected? The website is now showing me...

1 Agent Answer

Bariatric Setting? Jan 31, 2017 06:27AM PST

Hi! Is it possible to get a "Bariatric" setting on the goals/profile thing for those of us who have ...

1 Agent Answer

Changing items in my food favorites list? Jan 29, 2017 12:54PM PST

How can I delete/edit items in my food favorites list?

1 Agent Answer

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