Profile, Friends and Mail

Do we get notifications when someone likes or comments on newsfeed or message board post? Jan 14, 2016 08:47AM PST

I'm sorry if this is not posted in the right section, but I'm wondering if we receive notifications ...

1 Agent Answer

Deleted Posts continue to appear Jan 12, 2016 08:28AM PST

When I have posts on my newsfeed 'Lost X pounds" that I delete, the very next time I look at my home...

1 Agent Answer

Friend Request email received but no request on the app Jan 11, 2016 04:15PM PST

Hello, I'm receiving friend request from other people, when when I click to connect my app as well as th...

1 Agent Answer

Why doesn't my profile picture show when I post something? Jan 10, 2016 01:45PM PST

I can see my picture while on my profile, but if i post or comment on something the picture doesn't show?...

1 Agent Answer

A deleted status continues to appear to others. Jan 09, 2016 01:54PM PST

I log my weight daily and delete the updates that do not mark actual progress (downward fluctuations where wei...

1 Agent Answer

No ability to see who liked a comment Jan 08, 2016 04:51PM PST

On the web client, there is no way to see who liked a post or comment. The thumbs-up icon is not clickable. Th...

2 Agent Answers

Diary Jan 05, 2016 10:28AM PST

I have changed all my settings to public, but my friends still cannot go to my profile to see my diary. Even i...

2 Agent Answers

Hiding "So-and-so is now friends with so-and so" from newsfeed Jan 05, 2016 09:18AM PST

Hello, Is there any way we can get the ability to hide this? I can hide my own "became friends" ...

2 Agent Answers

Network Error 502 when clicking on friends in iOS app Jan 04, 2016 11:09AM PST

Dear Support, When I go to More: Friends, I receive the following message: "Request failed: Network er...

Profile Name Jan 03, 2016 08:02PM PST

My profile name is showing up as Simsmcdaniel. I want it to be the same as my User Name, which is SimsMcDanie...

2 Agent Answers

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