MyFitnessPal Premium

Fiber Calculations / Net Carbs Oct 17, 2018 09:47AM PDT

I purchased the annual premium version under the impression fiber would calculate on the home screen when I lo...

1 Agent Answer

Refund Oct 16, 2018 05:39PM PDT

Hi, I have had the 30 day trial in which I was very disappointed in the app and decided that it wasn't f...

1 Agent Answer

Billing Oct 16, 2018 12:30PM PDT

I do not want a renewal charge to go into an automatic charge at the end of my plan for this year. How do I a...

1 Agent Answer

Billing issues Oct 11, 2018 10:55AM PDT

I'm also just seeing I've been getting charged, with no notice. All charges need to be reimbursed. I...

2 Agent Answers

Cannot cancel, that is just wrong. Oct 10, 2018 08:39AM PDT

Why can I not cancel your Premium service? No place on the website, you say there is a do not renew button, no...

2 Agent Answers

Not free for 1 month Oct 10, 2018 12:13AM PDT

Hi, I have been using MyFitnessPal for about 1 year and repeatedly got ads offering me to "try Premium fo...

1 Agent Answer

Couldn't sign on to my account Oct 09, 2018 08:37AM PDT

I have been a member of the MFP Premium for the past two years. This a.m. when I tried to sign on I was told ...

1 Agent Answer

MFP premium issue Oct 08, 2018 04:11PM PDT

I have been with MFP since 2013. Last year, I opted for the premium option to get the carb tracking. When it...

1 Agent Answer

Not able to complete free trial sign up from iOS app Oct 08, 2018 11:34AM PDT

I wanted to do the 1-month free trial of the premium services, but when I try to do that from the iOS app the ...

1 Agent Answer

Recipe in ABC order Oct 07, 2018 12:33PM PDT

Can you please put recipes in ABC order. It is difficult to find a recipe when you have many. Is there anothe...

1 Agent Answer

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.