MyFitnessPal Premium

MFP premium issue Oct 08, 2018 04:11PM PDT

I have been with MFP since 2013. Last year, I opted for the premium option to get the carb tracking. When it...

1 Agent Answer

Not able to complete free trial sign up from iOS app Oct 08, 2018 11:34AM PDT

I wanted to do the 1-month free trial of the premium services, but when I try to do that from the iOS app the ...

1 Agent Answer

NEED HELP TO CANCEL PREMIUM Oct 04, 2018 09:54AM PDT

I do not see an on/off button when I go into settings in the premium page to shut off the recurring charge. a...

CHARGED TWICE FOR PREMIUM Oct 04, 2018 05:48AM PDT

I WAS CHARGED TWICE FOR PREMIUM. HOW DO I GET A REFUND FOR 1?

1 Agent Answer

It's not showing I'm premium and i have valid subscription Oct 03, 2018 01:37PM PDT

I had to reset my password recently because when opening the app it didnt recognzie me. When I reset it it&#x...

1 Agent Answer

Can't access my premium account - Oct 02, 2018 05:47PM PDT

After updating my password, I cannot access my premium account. Lost data from several years of recording. H...

1 Agent Answer

can't log on iphone app.... complete lack of REAL customer service Oct 02, 2018 04:15PM PDT

have redownloaded app, reset password, hard reset iphone..... still SOL with "we were unable to connect t...

2 Agent Answers

Elected to choose the premium service and yet not getting premium features. Oct 02, 2018 10:01AM PDT

In theory I should be in the trial period until Oct. 24th but none of the premium features are active. I can s...

1 Agent Answer

i paid twice yearly subscription. and no upgrade! Oct 02, 2018 08:50AM PDT

I paid twice my subscription and it has not upgrade in app and on web it states i have no subscriptions yet i ...

1 Agent Answer

Cancel now Oct 01, 2018 09:19AM PDT

I set up a premium membership on Saturday, September 29, 2018 in error. I would like to cancel it now and have...

1 Agent Answer

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