MyFitnessPal Premium

Why doesn't it show calories burned from my Fitbit steps? Feb 04, 2018 10:40PM PST

I see my Fitbit steps for today, however I don't see that any calories burned have been calculated. Why ...

1 Agent Answer

I stop getting coupon codes Feb 02, 2018 04:06PM PST

Hi Ever since I started using premium subscription, I stop receiving coupon codes. Why I am not getting any c...

1 Agent Answer

Cancellation Feb 02, 2018 03:38PM PST

I'm not able to cancel my current "Premium" subscription, that I didn't actually need. I d...

1 Agent Answer

carb counts by meal? Feb 01, 2018 09:45AM PST

Looking at carb counts in MyFitnessPal - appears to aggregate entire carb load for day. Would like to view tot...

1 Agent Answer

App now crashing? Jan 31, 2018 11:24AM PST

I updated by iPhone to the latest version yesterday and now my Myfitnesspal app won't open. I get a an &...

1 Agent Answer

Macros Jan 31, 2018 10:49AM PST

I just paid $50 so that I could see the macros of each of my meals and of my day as a whole. When I am logged ...

1 Agent Answer

goals Jan 30, 2018 08:48PM PST

I have changed my calorie and macro goals and it is showing the correct goals in the default goal screen, but ...

1 Agent Answer

bought premium - can't enter macros AND calories Jan 30, 2018 11:27AM PST

I just signed up for premium so I could enter exact grams of macros I have to hit. I ALSO need to hit a minimu...

1 Agent Answer


I have been reading a lot of customers questions and issues with Myfitnesspal not having a net carb option for...

1 Agent Answer

I cancelled my premium account Jan 27, 2018 08:26PM PST

I cancelled my premium subscription and was still charged. How would I go about getting a refund?

1 Agent Answer

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