MyFitnessPal Premium

Why are my calories negative for exercise? Apr 27, 2018 05:05AM PDT

I use Fitbit with a step counter which is connected to my account, but it's removing calories from my tot...

1 Agent Answer

Custom Calorie Goal Apr 24, 2018 09:31AM PDT

I'm wanting to change my custom calorie goal, and use my macro grams instead of percentage. I'm not ...

1 Agent Answer

Daughters account disappeared Apr 21, 2018 02:25PM PDT

My daughter tried to log in to her account and it disappeared. I have emailed them on 4/20 and still have not...

1 Agent Answer

NET CARBS Apr 20, 2018 11:29AM PDT

I've seen this posted many times, but I'm going to make it a topic again. Why is there no way to ...

1 Agent Answer

How long for replies to emails? Apr 20, 2018 07:17AM PDT

has anyone had success with emailing for support? I sent an email a couple days ago immediately after being c...

1 Agent Answer

Cancelling Premium Apr 19, 2018 02:24PM PDT

So I went to Subscription settings and in order to cancel my premium account, I have to manage subscriptions w...

1 Agent Answer

STOP BILLIN ME!!! Apr 19, 2018 01:04PM PDT

I cancelled my subscription months ago and I keep getting billed!!!! PLEASE STOP!! I cant call anyone the Aust...

1 Agent Answer

Goals not updating Apr 18, 2018 11:13PM PDT

I bought premium to set goals by fats, carbs and protein. I set fat 45%, protein 20%, Carbs 20% by putting in ...

1 Agent Answer

Illegal charging of credit card Apr 18, 2018 10:52AM PDT

Anyone else have their canceled premium membership "autorenew" without their authorization?

1 Agent Answer

Open Issue Apr 18, 2018 09:14AM PDT

I've had an open issue(1506056) since 4/11/18 with no response. Granted, its a pretty low impact issue, b...

1 Agent Answer

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