Announcements from our Tech Team

Messaging from a third-party monitoring service regarding a MyFitnessPal security incident: Mar 12, 2019 12:54PM PDT

No, this is not a new event, but the notices from third party watchdog/monitoring services are creating some c...

Fitbit Data Not Syncing - FIXED Sep 13, 2019 03:47PM PDT

Friday, September 13th, 2019, 3:47 PM PST Hello, Our apologies for the trouble with not seeing data from Fit...

What is the "My Cases" link in the Support Center? May 19, 2015 12:37PM PDT

You can review the status of any email case or Community Questions cases you have created, by clicking "My Cas...

How do I add a photo to my Support Center posts? May 19, 2015 12:37PM PDT

Our Support Center is hosted by desk.com, which cannot access the photo you have stored in your MyFitnessPal p...

Upgrading Platform Security Requirement on 6.25.18 to TLS 1.2+ Jun 19, 2018 11:46AM PDT

An important change to our platform security. Dear MyFitnessPal User, As part of our ongoing efforts to saf...

Discontinuing Support for EveryMove and Cigna Jun 07, 2019 10:24AM PDT

As of May 28, 2019, MyFitnessPal and the following programs are no longer integration partners: EveryMove ...

Microsoft Discontinuing Microsoft Health Apps and Services on May 31, 2019 Mar 11, 2019 12:16PM PDT

Monday, March 11, 12:16pm PST Hello, On March 1, 2019, Microsoft sent an email to its members, informing the...

Discontinuing Support for Kiqplan (formerly Fitbug) Jul 22, 2019 04:29PM PDT

As of May 18, 2019, MyFitnessPal and Kiqplan (formerly Fitbug) are no longer integration partners. Kiqplan is...

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