Announcements from our Tech Team

Website and App Issues 7/15/18 Jul 15, 2018 01:50PM PDT

Sunday, July 15 2018, 1:11 PM PST Hello, Our apologies for the trouble with the site not loading or syncing ...

Meal Ideas feature to be discontinued on July 17th Jul 13, 2018 09:48AM PDT

At MyFitnessPal, we aim to provide you with the best possible experience to help you achieve your health and f...

Jawbone Integration Disabled 6.26.18 Jul 02, 2018 02:04PM PDT

Tuesday, June 26, 2018, 4:02pm PST Hello, As of June 26, 2018, MyFitnessPal and Jawbone will no longer be sy...

Upgrading Platform Security Requirement on 6.25.18 to TLS 1.2+ Jun 19, 2018 11:46AM PDT

An important change to our platform security. Dear MyFitnessPal User, As part of our ongoing efforts to saf...

What is the "My Cases" link in the Support Center? May 19, 2015 12:37PM PDT

You can review the status of any email case or Community Questions cases you have created, by clicking "My Cas...

How do I add a photo to my Support Center posts? May 19, 2015 12:37PM PDT

Our Support Center is hosted by desk.com, which cannot access the photo you have stored in your MyFitnessPal p...

Microsoft Band Issues Jul 09, 2018 01:10PM PDT

Sunday, July 9 2018, 12:54 am PST Hello, Our apologies for any issues that you are experiencing with the M...

Jawbone Soon to Disable Integration with MyFitnessPal Jul 09, 2018 01:10PM PDT

Friday, June 30, 2017, 11:12am PST Hello, We have been in touch with Jawbone regarding some ongoing syncing ...

Fitbit Issues - July 6th - RESOLVED Jul 09, 2018 12:29PM PDT

Monday, July 9, 2018, 12:29pm PST Hello, Our apologies for any issues you had between Fitbit and MyFitnessPa...

Errors Received in App and on Web - Resolved Jul 03, 2018 09:04AM PDT

Tuesday, July 3, 2018, 9:04am PST Hello, Our apologies for any trouble with the apps or website throwing err...

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