Announcements from our Tech Team

Jawbone Soon to Disable Integration with MyFitnessPal Jun 30, 2017 11:13AM PDT

Friday, June 30, 2017, 11:12am PST Hello, We have been in touch with Jawbone regarding some ongoing syncing ...

What is the "My Cases" link in the Support Center? May 19, 2015 12:37PM PDT

You can review the status of any email case or Community Questions cases you have created, by clicking "My Cas...

How do I add a photo to my Support Center posts? May 19, 2015 12:37PM PDT

Our Support Center is hosted by desk.com, which cannot access the photo you have stored in your MyFitnessPal p...

Microsoft Band Issues May 03, 2017 11:59AM PDT

Wednesday May 3, 2017, 11:59 am PST Hello, Our apologies for any issues that you are experiencing with the...

**MyFitnessPal Has Discontinued Support of the Windows Phone App** Dec 08, 2016 12:03PM PST

Hello, As of August 11th, we have discontinued support for our Windows Phone App. Unfortunately, upda...

Newsfeed Not Loading on Unsupported Apps: Kindle, Windows, and iPad HD Aug 27, 2016 10:49AM PDT

Wednesday, August 17, 2016, 11:40am PDT Hello, Starting late Wednesday PST on August 10th, members still run...

Pact Shutting Down July 9, 2017 Jun 30, 2017 10:44AM PDT

Friday, June 30, 2017, 10:38am PST Hello, This morning Pact sent an email to it's members, informing them t...

Updated Info Regarding Discrepancies in Member's iOS Calorie Adjustment - ISSUE CLOSED Sep 13, 2017 09:26AM PDT

Tuesday, November 22, 2016, 2:08pm PST Hello, To all of our iOS members, thank you for continuing to voice ...

Jawbone and MyFitnessPal Exercise/Steps/Food Not Syncing - ISSUE CLOSED Sep 13, 2017 09:25AM PDT

Friday, June 30, 2017, 11:12am PST Hello, Starting early Monday morning (5/22), we began receiving reports f...

Some members are having trouble adding food to their Food Diary from the website - ISSUE CLOSED Sep 13, 2017 09:18AM PDT

Wednesday, July 12, 2017, 12:38pm PST Hello, Starting Thursday 7/6, we began receiving reports of some membe...

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.