Announcements from our Tech Team

Jawbone and MyFitnessPal Exercise/Steps/Food Not Syncing Jun 23, 2017 04:03PM PDT

Friday, June 23, 2017, 4:02pm PST Hello, Starting early Monday morning (5/22), we began receiving reports fr...

Updated Info Regarding Discrepancies in Member's iOS Calorie Adjustment Jun 12, 2017 10:44AM PDT

Tuesday, November 22, 2016, 2:08pm PST Hello, To all of our iOS members, thank you for continuing to voice ...

What is the "My Cases" link in the Support Center? May 19, 2015 12:37PM PDT

You can review the status of any email case or Community Questions cases you have created, by clicking "My Cas...

How do I add a photo to my Support Center posts? May 19, 2015 12:37PM PDT

Our Support Center is hosted by desk.com, which cannot access the photo you have stored in your MyFitnessPal p...

Microsoft Band Issues May 03, 2017 11:59AM PDT

Wednesday May 3, 2017, 11:59 am PST Hello, Our apologies for any issues that you are experiencing with the...

**MyFitnessPal Has Discontinued Support of the Windows Phone App** Dec 08, 2016 12:03PM PST

Hello, As of August 11th, we have discontinued support for our Windows Phone App. Unfortunately, upda...

Newsfeed Not Loading on Unsupported Apps: Kindle, Windows, and iPad HD Aug 27, 2016 10:49AM PDT

Wednesday, August 17, 2016, 11:40am PDT Hello, Starting late Wednesday PST on August 10th, members still run...

Headers and Footers in MFP Emails Look Wrong - FIXED Jun 23, 2017 09:12AM PDT

Friday, June 23, 2017, 9:11 am PST Hello, We recently switched email platforms for some of the emails that w...

Android - Can’t log in - Unable to Connect to Server - FIXED Jun 22, 2017 10:41AM PDT

Hi Folks, This issue should now be resolved! Thank you for your patience and understanding as we worked on ...

Android - Can’t log in - Unable to Connect to Server - FIXED Jun 13, 2017 12:46PM PDT

Tuesday, 6/13/2017, 12:46pm PDT Hello folks, The issue we were seeing with Android users not being able to l...

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