Announcements from our Tech Team

Sync and Server Errors Jul 17, 2019 08:18AM PDT

Wednesday, July 17th, 8:18am PST Hello there, Starting Monday, 7/8, and extending sporadically into this wee...

Messaging from a third-party monitoring service regarding a MyFitnessPal security incident: Mar 12, 2019 12:54PM PDT

No, this is not a new event, but the notices from third party watchdog/monitoring services are creating some c...

Discontinuing Support for EveryMove and Cigna Jun 07, 2019 10:24AM PDT

As of May 28, 2019, MyFitnessPal and the following programs are no longer integration partners: EveryMove ...

What is the "My Cases" link in the Support Center? May 19, 2015 12:37PM PDT

You can review the status of any email case or Community Questions cases you have created, by clicking "My Cas...

How do I add a photo to my Support Center posts? May 19, 2015 12:37PM PDT

Our Support Center is hosted by desk.com, which cannot access the photo you have stored in your MyFitnessPal p...

Upgrading Platform Security Requirement on 6.25.18 to TLS 1.2+ Jun 19, 2018 11:46AM PDT

An important change to our platform security. Dear MyFitnessPal User, As part of our ongoing efforts to saf...

Microsoft Discontinuing Microsoft Health Apps and Services on May 31, 2019 Mar 11, 2019 12:16PM PDT

Monday, March 11, 12:16pm PST Hello, On March 1, 2019, Microsoft sent an email to its members, informing the...

Discontinuing Support for Kiqplan (formerly Fitbug) May 14, 2019 03:42PM PDT

As of May 18, 2019, MyFitnessPal and Kiqplan (formerly Fitbug) are no longer integration partners. Kiqplan is...

Web Issues/Password reset emails not sending/Fitbit delays - RESOLVED Jun 29, 2019 04:02PM PDT

Monday, June 24th, 06:08 pm PST Hi there, At 5:29 AM PST, we experienced an issue with our web platform. Use...

Scheduled Maintenance Affecting Partner Sync 6/19/19 @ 1pm PST - COMPLETED Jun 19, 2019 03:35PM PDT

Wednesday, June 19th, 3:35pm PST Hello, We are planning some scheduled maintenance planned for Wednesday, 6/...

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