Announcements from our Tech Team

Messaging from a third-party monitoring service regarding a MyFitnessPal security incident: Mar 12, 2019 12:54PM PDT

No, this is not a new event, but the notices from third party watchdog/monitoring services are creating some c...

Microsoft Discontinuing Microsoft Health Apps and Services on May 31, 2019 Mar 11, 2019 12:16PM PDT

Monday, March 11, 12:16pm PST Hello, On March 1, 2019, Microsoft sent an email to its members, informing the...

Upgrading Platform Security Requirement on 6.25.18 to TLS 1.2+ Jun 19, 2018 11:46AM PDT

An important change to our platform security. Dear MyFitnessPal User, As part of our ongoing efforts to saf...

What is the "My Cases" link in the Support Center? May 19, 2015 12:37PM PDT

You can review the status of any email case or Community Questions cases you have created, by clicking "My Cas...

How do I add a photo to my Support Center posts? May 19, 2015 12:37PM PDT

Our Support Center is hosted by desk.com, which cannot access the photo you have stored in your MyFitnessPal p...

Food/Meal Sync Down Mar 10, 2019 11:17AM PDT

Sunday, March 10th, 11:10 am PST Hello, Our apologies for any issues you are having with your newly created...

Microsoft Band Issues Jul 23, 2018 01:06PM PDT

Monday, July 23 2018, 1:06 pm PST Hello, Our apologies for any issues that you are experiencing with the M...

Jawbone Integration Disabled 6.26.18 Jul 02, 2018 02:04PM PDT

Tuesday, June 26, 2018, 4:02pm PST Hello, As of June 26, 2018, MyFitnessPal and Jawbone will no longer be sy...

Jawbone Soon to Disable Integration with MyFitnessPal Jul 09, 2018 01:10PM PDT

Friday, June 30, 2017, 11:12am PST Hello, We have been in touch with Jawbone regarding some ongoing syncing ...

Unable to log in and/or getting sync error, starting 3/9 - RESOLVED Mar 13, 2019 03:55PM PDT

Wednesday, March 13, 3:55 pm PST Hello, Our apologies for any trouble you may be experiencing with logging i...

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