Announcements from our Tech Team

Upgrading Platform Security Requirement on 6.25.18 to TLS 1.2+ Jun 19, 2018 11:46AM PDT

An important change to our platform security. Dear MyFitnessPal User, As part of our ongoing efforts to saf...

What is the "My Cases" link in the Support Center? May 19, 2015 12:37PM PDT

You can review the status of any email case or Community Questions cases you have created, by clicking "My Cas...

How do I add a photo to my Support Center posts? May 19, 2015 12:37PM PDT

Our Support Center is hosted by desk.com, which cannot access the photo you have stored in your MyFitnessPal p...

Microsoft Band Issues Jul 23, 2018 01:06PM PDT

Monday, July 23 2018, 1:06 pm PST Hello, Our apologies for any issues that you are experiencing with the M...

Jawbone Integration Disabled 6.26.18 Jul 02, 2018 02:04PM PDT

Tuesday, June 26, 2018, 4:02pm PST Hello, As of June 26, 2018, MyFitnessPal and Jawbone will no longer be sy...

Jawbone Soon to Disable Integration with MyFitnessPal Jul 09, 2018 01:10PM PDT

Friday, June 30, 2017, 11:12am PST Hello, We have been in touch with Jawbone regarding some ongoing syncing ...

Android Log-In Issue - RESOLVED Jan 16, 2019 10:56AM PST

Wednesday, 1/16/19, 10:56am PST Hello, Starting the afternoon of Tuesday, 1/15, some members are seeing a se...

MyFitnessPal App and Site Down - RESOLVED Jan 14, 2019 02:02PM PST

Monday, January 14th, 2019, 2:02pm PST Hello, Starting Wednesday (1/9) afternoon we began seeing elevated er...

Offline Error / Trouble with Search - RESOLVED Jan 09, 2019 03:28PM PST

Wednesday, January 9, 2018, 3:28pm PST Hello, Starting in the late morning of Monday we began noticing eleva...

Members Receiving Server, Search, or Offline Error - RESOLVED Jan 07, 2019 05:43PM PST

Monday, January 7, 2019 5:43pm PST Hello, Our apologies for the trouble with receiving unexpected server err...

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