Announcements from our Tech Team

Upgrading Platform Security Requirement on 6.25.18 to TLS 1.2+ Jun 19, 2018 11:46AM PDT

An important change to our platform security. Dear MyFitnessPal User, As part of our ongoing efforts to saf...

What is the "My Cases" link in the Support Center? May 19, 2015 12:37PM PDT

You can review the status of any email case or Community Questions cases you have created, by clicking "My Cas...

How do I add a photo to my Support Center posts? May 19, 2015 12:37PM PDT

Our Support Center is hosted by desk.com, which cannot access the photo you have stored in your MyFitnessPal p...

Microsoft Band Issues Jul 23, 2018 01:06PM PDT

Monday, July 23 2018, 1:06 pm PST Hello, Our apologies for any issues that you are experiencing with the M...

Meal Ideas feature to be discontinued on July 17th Jul 13, 2018 09:48AM PDT

At MyFitnessPal, we aim to provide you with the best possible experience to help you achieve your health and f...

Jawbone Integration Disabled 6.26.18 Jul 02, 2018 02:04PM PDT

Tuesday, June 26, 2018, 4:02pm PST Hello, As of June 26, 2018, MyFitnessPal and Jawbone will no longer be sy...

Jawbone Soon to Disable Integration with MyFitnessPal Jul 09, 2018 01:10PM PDT

Friday, June 30, 2017, 11:12am PST Hello, We have been in touch with Jawbone regarding some ongoing syncing ...

Food database search not working - RESOLVED Nov 09, 2018 09:31AM PST

Friday, Nov 9th, 9:31AM PST Hi there, On November 8th, we started to receive reports from users that their s...

Unable to log into the app &/or app not syncing with the site - RESOLVED Nov 08, 2018 10:04AM PST

Thursday, 11/8/2018, 10:04am PST Hello, On the afternoon of November 5th, some users reported log in and syn...

Website keeps saying it's Down For Maintenance - RESOLVED Nov 05, 2018 09:12AM PST

Monday, 11/5/2018, 9:12a.m. PST Hey there, Yesterday we had an issue where the website was displaying messag...

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