Tech Forum Questions

‘Pause synchronization’ option for ‘no-longer-supported-devices’ Feb 23, 2018 02:58PM PST

Hi. Thank you for considering my suggestion for an ‘upload only’ synchronization (Case ID: 1389776 Assigned ...

1 Agent Answer

Messages not being recieved Feb 23, 2018 10:19AM PST

I have sent out a few PMs that show that they have been sent (on my end with timestamp), but the person they a...

1 Agent Answer

restaurants menu missing from search Feb 23, 2018 07:21AM PST

Hi, I found similar inquiry to mine about 10 days old. I am not sure how the other user felt, but I felt th...

1 Agent Answer

My calories are not going into MFP from Health app Feb 23, 2018 05:21AM PST

My calories are in my health app and have been going into MFP , but the last few days it has stopped working. ...

3 Agent Answers

App deleting items and not listing Frequent foods properly Feb 23, 2018 01:12AM PST

I just tried to add a food I ate yesterday. It was not listed in my Recent OR Frequent foods and when I search...

1 Agent Answer

MFP, Apple Watch, and Step Calories Feb 22, 2018 03:17PM PST

I hadn't tracked in a while and I was hoping that this feature would have improved, but it still doesn&#x...

1 Agent Answer

$40 dollar promo code disappeared Feb 22, 2018 03:01PM PST

Can the customer service team email/inbox me to find out where it went?

1 Agent Answer

When is metric serving size conversion coming? Feb 22, 2018 12:42PM PST

Over a year ago, it was stated that metric serving sizes conversion was coming. When is it coming? This is a d...

1 Agent Answer

Apple Health Feb 22, 2018 12:06PM PST

I cant seem to get my Apple Health app to update my steps on myfitnesspal. I have opened all the links betwee...

1 Agent Answer

changing e-mail address, not creating a new account Feb 22, 2018 10:45AM PST

I've had a MFP account for a while. I went to the settings to change my e-mail address, and it acted like...

3 Agent Answers

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