Tech Forum Questions

Problem with Downloading App to Android Jul 22, 2017 10:28AM PDT

When I try to download the app on my Android System, it says, "Authentication required. You need to sign ...

1 Agent Answer

Why is my own Myfitnesspal account/page not secure? Jul 22, 2017 08:52AM PDT

At log-in, a big red X covers what should be a green lock and I'm frequently "warned" that if I...

1 Agent Answer

Fitbit Sync Issues - Not recording steps Jul 22, 2017 08:35AM PDT

I have had my Fitbit synced to my account for quite sometime, however just recently I noticed that it is no lo...

1 Agent Answer

Upgrade with loss of My Food lists etc. Jul 22, 2017 04:18AM PDT

After upgrading to Premium I no longer have access to “My Foods” List nor “My Meals”. The only list I have ac...

1 Agent Answer

Unable to enter lunch meal (07/21/17) Jul 21, 2017 08:00PM PDT

I checked my desired food entries, but the computer would not accept them. Since they were in my database, I ...

1 Agent Answer

Unable to add foods on website Jul 21, 2017 04:53PM PDT

I am not able to add foods on the website currently, is there an known issue with this or is it paticular to m...

mfp is not syncing with fitbit Jul 21, 2017 02:37PM PDT

I've followed all the disconnect steps and it's STILL not working. Also, your "article link&qu...

1 Agent Answer

Offline Jul 21, 2017 12:21PM PDT

Earlier had a problem with "offline" Re booted and reinstalled app and THEN could not connect to s...

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entries stuck and cannot be deleted/edited Jul 21, 2017 10:31AM PDT

I have entries that are getting stuck in my exercise diary...unable to edit; cannot delete. how can I address...

1 Agent Answer

exercise calories Jul 21, 2017 07:52AM PDT

how do I adjust my calories to "Not" include extra calories from working out

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