Tech Forum Questions

App won't work Feb 21, 2019 09:32PM PST

Have tried all of the posted suggestions without any luck. Samsung SCH-1535, Android version 4.4.2 -- too old?...

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A year later I learn of data breach? Feb 21, 2019 03:49PM PST

I never heard about the February 2018 data breach until today (February 21, 2019) and that was only because I ...

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I can't sign in on my Samsung Galaxy Core Feb 21, 2019 03:46PM PST

Everytime I try to sign in, it tells me I have entered a wrong email or password. I am able to access my accou...

1 Agent Answer

Unable to log on with app on iphone with the correct info Feb 21, 2019 02:22PM PST

Hi - I have just re-downloaded the app and also reset my password and whilst I am able to log onto the website...

1 Agent Answer

Where is multi-factor authentication? Feb 21, 2019 01:41PM PST

It's not acceptable to provide a service without multi factor authentication these days, especially after...

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MFP does not sync steps with the Garmin vivofit 4? Feb 21, 2019 09:13AM PST

Since feb 9th my steps have not been syncing. Anyone else had this problem? I've tried removing and addi...

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Apple watch calorie adjustments Feb 21, 2019 09:05AM PST

Negative calorie adjustments are currently disabled on MFP. I monitor my workouts via an apple watch and then ...

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Calories / day have leapt up since Garmin Connect Feb 21, 2019 08:56AM PST

Hi, I'm trying to loose weight and my daily calories was set to about 1500. Since connecting to Garmin...

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Two Accounts Feb 21, 2019 08:31AM PST

I inadvertently created two accounts, both of which are premium. I know the email addresses/passwords for both...

Web Version - Won't update Daily Food Diary Feb 21, 2019 06:53AM PST

For some reason the web version of the software isn't allowing food to be added to daily diary unless you...

1 Agent Answer

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