Tech Forum Questions

MFP syncing with third-party apps Apr 24, 2018 03:02AM PDT

After some years I've become fed up with either not seeing exercise sync'd from other apps, or havin...

2 Agent Answers

Exercise calories burned disappearing after adding a workout Apr 23, 2018 08:57PM PDT

The App zero'd out my calories burned from my walk after I add my elliptical workout. My phone tracks my...

1 Agent Answer

Data Log Transfer Apr 23, 2018 05:56PM PDT

I have a new Samsung S8 I am trying to transfer my data history from my Samsung S6 and my history shows it is ...

1 Agent Answer

Accupedo is not updating on MyFitnessPal Apr 23, 2018 05:20PM PDT

Myfitnesspal app will not show the calories burned with my Accupedo pedometer steps. I have tried force quitti...

1 Agent Answer

Google Fit Won't Sync Steps Apr 23, 2018 04:08PM PDT

I've connected and disconnected the app and uninstalled both and reinstalled them as well as force quitti...

1 Agent Answer

Unable to access paid Premium features Apr 23, 2018 03:14PM PDT

I paid for premium and am unable to access the premium features. I would like some assistance in dealing with ...

1 Agent Answer

Wrong plan was charged Apr 23, 2018 03:07PM PDT

Hi, I clicked the monthly plan for premium, since I only need it for a class, but I was charged for a yearly s...

1 Agent Answer

Old Account Apr 23, 2018 02:08PM PDT

I couldn't access my old account. Even with a password reset request, it was never emailed to me. I set...

1 Agent Answer

my steps Apr 23, 2018 10:57AM PDT

i want to track my steps and its not

1 Agent Answer

Fitbit Won't Sync Apr 23, 2018 10:17AM PDT

Hello. My fitbit wont sync with the my fitness app. I have tried all of the troubleshooting options includi...

1 Agent Answer

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