Tech Forum Questions

Net Carbs Feb 21, 2017 09:39AM PST

So I see the question from 2015 and no response, can we please get a net carbs functionality? Carbs - Fiber - ...

1 Agent Answer

Fitbit Syncing Issues Feb 21, 2017 08:29AM PST

Up until 2/5/17 my Fitbit Charge HR 2 was syncing just fine with MFP. Ever since I am unable to get it to sy...

1 Agent Answer

Login Failed Feb 21, 2017 06:47AM PST

I am getting the message, Login failed We were unable to connect to the server to log you in. I am able to lo...

1 Agent Answer

Duplicate entries from Garmin Connect and Endomondo... Feb 21, 2017 05:08AM PST

Hi! I know a similar problem has been pointed out before (https://myfitnesspal.desk.com/customer/portal/qu...

1 Agent Answer

Steps not syncing from Fitbit Charge 2 into the MFP app Feb 20, 2017 11:30PM PST

When trying to set Fitbit as the step app it appears that MFP defaults to the Fitbit SCALES app (it does not t...

1 Agent Answer

Trying to Link to Fitbit, will not let me sync Feb 20, 2017 09:27PM PST

I have had myfitnesspal for a while and it was synced to my Fitbit. I got a new fitbit and it will not let me ...

1 Agent Answer

syncing Feb 20, 2017 08:02PM PST

I too cannot get fitbit and MFP to sync. Fitbit shows MFP data food data, but MFP doesn't show Fitbit fo...

1 Agent Answer

Linking Fitbit and myfitnesspal Feb 20, 2017 06:56PM PST

We have gone under Apps and steps and it keeps saying "don't track steps" is selected. We have ...

1 Agent Answer

MFP and Fitbit not syncing Feb 20, 2017 05:28PM PST

I have a new fitbit and have tried everything to get accounts to link. I have disconnected and reconnected mu...

1 Agent Answer

Premium paid already but features still paywalled Feb 20, 2017 03:48PM PST

I have paid for premium, but when I try to use a premium feature, it brings me to the "go premium" s...

1 Agent Answer

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.