Tech Forum Questions

Customer Service Sep 18, 2017 01:16PM PDT

How do I contact a customer service representative? This "email for help" is completly useless. I am...

1 Agent Answer

Steps are showing up but no credit is being given for them Sep 18, 2017 12:31PM PDT

I steps are showing up but I'm not getting any credit for them. I have the "negative adjustment - on...

1 Agent Answer

Calorie adjustment showing zero or minimal when I workout Sep 18, 2017 09:48AM PDT

Hi, I understand what the calculation is doing, i.e. takes my steps and there is baked in amount depending o...

2 Agent Answers

Synching with weightgurus Sep 18, 2017 08:42AM PDT

I've linked my scale weightgurus to sync with myfitnesspal. But when I go to the desktop version of myfit...

1 Agent Answer

Food Pictures Sep 18, 2017 06:09AM PDT

I like to take pictures of my food - and I use it as a 'visual diary'.... it also motivates me when ...

1 Agent Answer

iPhone 7 and app database searcy Sep 18, 2017 05:38AM PDT

I can't search the database for foods on my iPhone 7. It will only bring up recent or frequent but nothi...

1 Agent Answer

Apple Health Sources Problem Sep 18, 2017 03:19AM PDT

Hi, I had to delete and reinstall myfitnesspal (MFP version 7.23) from my Apple iPhone 6 (iOS 10.3.3). Since ...

1 Agent Answer

Android Reminders not working Sep 18, 2017 12:31AM PDT

[Issue]: Scheduled reminders are not being displayed. [Device Info]: Samsung Galaxy Note 3 Android 7.0 ...

1 Agent Answer

could not create a subscription Sep 17, 2017 10:52PM PDT

I'm trying to renew my subscription but get "Could not create subscription". Any help?

1 Agent Answer

Hi I just pressed update 'My fitness pal" on Samsung S7 and now all my diary entries are not loading Sep 17, 2017 05:00PM PDT

I am getting this same problem on my S8+. I have uninstalled and reinstalled the app and it does make any diff...

1 Agent Answer

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