Tech Forum Questions

Steps not registering calories burned Apr 17, 2017 05:46PM PDT

When is this going to be synced and fixed?

2 Agent Answers

Can't log in using Kindle Fire 5th generation. Apr 17, 2017 04:52PM PDT

As of 4-14-2017, I can no long login using FB or my user name and password. Trying on FB, I get an error that ...

1 Agent Answer

MFP did not bring across my strava activity Apr 17, 2017 02:41PM PDT

I am seeing lots of issues with fitbit but my strava run this morning is not showing in MFP, neither as the ac...

1 Agent Answer

"Don't Track Steps" option does not stay selected Apr 17, 2017 02:11PM PDT

I connect my Fitbit account to, in a roundabout way, log my weight in MFP. I don't want MFP to care about...

2 Agent Answers

recipes not appearing on PC version Apr 17, 2017 12:34PM PDT

My recipes are not on PC but can be accessed on my android. App and PC inputs are not syncing

1 Agent Answer

Fitbit Steps not syncing with Myfitnesspal Apr 17, 2017 12:28PM PDT

The steps were not syncing so followed your disconnect and reconnect procedure and am getting the following er...

1 Agent Answer

Calories burned from activity in FitBit not syncing with MFP Apr 17, 2017 12:25PM PDT

I have disconnected and reconnected about 4 times now and the calories burned from activity in FitBit is not s...

3 Agent Answers

Duplicate ingredients in recipe. Apr 17, 2017 11:29AM PDT

I am having trouble with ingredients being duplicated in recipes. I hve discovered several instances of a reci...

1 Agent Answer

Steps are not transferring Apr 17, 2017 10:53AM PDT

April 16 and April 17 2017 steps gained on Fitbit are not transferring to My Fitness Pal. I contacted Fitbit w...

1 Agent Answer

Why is it not updating my activities from fitbit? Apr 17, 2017 10:46AM PDT

Why is it not updating my activities from fitbit?

1 Agent Answer

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