How do I change my password? How can I recover a forgotten password?

You can change your password by logging into our full site at Mobile app users should log in using the same username and password they use in the app.

Once you've logged in, click the "My Home" tab, then "Settings," then "Change Password."

If you've forgotten your password, you can request a password reset email by clicking the "Forgot password or username" link on the sign-in screen of our apps, or by visiting this link in a web browser.

Mobile app users who have not yet verified their email address may receive an error when attempting to reset their password using the "Forgot password?" option on the app's login screen. These users can visit this link and enter their email address or username to prompt an email verification request, after which the password request can be made successfully.
Last Updated: Dec 19, 2016 05:10PM PST

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