Known Issues: iOS App
If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. If that doesn't resolve things, please send us an email about the issue so we can address it!
We will update this article each time we release a fix for any issue described here.
Bug: News feed not showing on iPad for some users. SERVS-3464
We will update this article each time we release a fix for any issue described here.
Bug: News feed not showing on iPad for some users. SERVS-3464
- If you're using the iPad HD app please see https://myfitnesspal.desk.com/customer/en/portal/articles/2540436-newsfeed-not-loading-on-unsupported-apps-kindle-windows-and-ipad-hd
Bug: Scanner light is not coming on in low light, after updating to iOS 10 on iPhone 5 & 5s iOS_7024
Bug: When logging weight in stones/pounds, currently unable to log decimal amounts iOS-6849
Additional info: Hang in there, we'll be bringing it back as soon as possible.OS-6812
Bug: When negative adjustments are enabled the iOS adjustment line item disappears. SERVS-3068
Bug: Foods logged are disappearing from the Food Diary shortly after being logged. iOS-2349
Workaround: Reinstalling the app resolves this for most members.
Bug: When logging weight in stones/pounds, currently unable to log decimal amounts iOS-6849
Additional info: Hang in there, we'll be bringing it back as soon as possible.OS-6812
Bug: When negative adjustments are enabled the iOS adjustment line item disappears. SERVS-3068
Bug: Foods logged are disappearing from the Food Diary shortly after being logged. iOS-2349
Workaround: Reinstalling the app resolves this for most members.
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Fixed in 7.2: When copying diary entries to another date, it drops 1 entry from the 1st meal / App stating Negative Adjustments are disabled, when they are on and working. iOS-681228
Fixed in 7.2: When copying diary entries to another date, it drops 1 entry from the 1st meal / App stating Negative Adjustments are disabled, when they are on and working. iOS-681228
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