How to invite members to a private group

If you've already created a group, and have decided to make that group Private, you can easily invite members, as long as you know their username(s).

In a Desktop Browser
  • Click the 'Community' tab at the top of the page.
  • Then select 'Groups'.
  • Once you're in the Groups section, scroll until you find your custom group under 'My Groups'.
  • When you're in your custom group (as a group owner or leader), click the green 'Options' button.  
  • Then click 'Invite Members' and from there you can type in their usernames.  
  • Please note that if you are trying to add a user who's username isn't auto-populating in that field, it's because that user has never clicked into the community before.  Please send your friend a message letting them know that they need to click the community tab at least once before their name will show up in that field.  
  • Next, you just need to wait for your friends to accept their invites.  

In our Android and iOS apps
  • Click the 'More' tab.
  • Then 'Community'.
  • Select the 'Chat bubble icon' on the top left of the icons.
  • Then select 'Groups'.
  • Once you're in the Groups section, scroll until you find your custom group under 'My Groups'.
  • When you're in your custom group (as a group owner or leader), click the blue 'Options' button.  
  • Then click 'Invite Members' and from there you can type in their usernames.  
  • Please note that if you are trying to add a user who's username isn't auto-populating in that field, it's because that user has never clicked into the community before.  Please send your friend a message letting them know that they need to click the community tab at least once before their name will show up in that field.  
  • Next, you just need to wait for your friends to accept their invites.  

Private Group Search
Since you've created a private group, your group will not be searchable via the groups' search feature.  In order to share your group, please send an invitation to the users you'd like to join. 

In order to join a private group, you'll need to know the user who created the group, or a group leader.  You can send that member a Private Message to get an invitation to join the group.  
Last Updated: Jun 26, 2017 10:32AM PDT

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