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Garmin Connect will not register my food diary from myfitnesspal BeckyB317 — Oct 21, 2015 07:34PM PDT

Tried Garmin and haven't gotten a response yet but I can't get food diary counts to show up. They are not syncing. Anything you can tell me will be appreciated.

4 Community Answers

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jodijosten Oct 22, 2015 10:20AM PDT

I am having this same issue it started on October 19th.


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Logan MyFitnessPal Agent Oct 22, 2015 12:51PM PDT

Thanks for posting your issue. Sorry for the issue that you are seeing with your food sync. Could you please let us know if your steps and exercise calories are syncing normally from Garmin Connect to MyFitnessPal? If you haven’t yet, you may want to try disconnecting and relinking the accounts to create a fresh link. Keep in mind that only new data, entered after the link is re-established is expected to sync.

Regards,
Logan
MyFitnessPal Staff


Up 0 rated Down

davidwcronk Nov 26, 2015 08:31PM PST

Same issue still. Totally annoying. Not why I paid for premium service.


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Logan MyFitnessPal Agent Nov 26, 2015 09:13PM PST

Thank you for following up with us. Sorry to hear that you are still not seeing your food calories from MyFitnessPal reaching your Garmin Connect account. If you have already disconnected and relinked your accounts and your new entries are still not syncing, please click here to reach us via email so we can collect some additional information and investigate the issue further. If possible please include a screenshot showing your most recent info on your calories in/out segment of the Garmin Connect dashboard.

Regards,
Logan
MyFitnessPal Staff


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