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fit bit Nimtz1210 — Aug 18, 2016 08:41AM PDT

Apparently I have two MFP accounts. I cannot remember the log in info. for the account that is connected to my fit bit and it will not allow me to connect 2 accounts. I've tried to "revoke access" for MFP from the fit bit, but it keeps coming back...any suggestions??

1 Community Answers

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Logan MyFitnessPal Agent Aug 18, 2016 01:17PM PDT

Hey thanks for posting your question. The exit step would be for us to conduct a search for your fitbit ID# in our system. If you are comfortable posting it in a public forum you may, however, if you would prefer to share it with us privately, please click here to reach us via email.

Steps to get user ID#
1. Log in to and click on your profile photo.
2. This will take you to your Profile and now copy the URL from your browser’s address field and paste it in the email reply

your fitbit ID will look something like this:

Kind regards,
MyFitnessPal Staff

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