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Refund for renewal without my approval LRLaskey — Sep 13, 2016 08:47PM PDT

My subscription was renewed without my approval. Setting are set to "approval" required. Please refund my $49.99 fee.

2 Community Answers

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LRLaskey Sep 13, 2016 09:23PM PDT

Nevermind.


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Ripley MyFitnessPal Agent Sep 14, 2016 08:48AM PDT

Hi LRLaskey,

Thank you for taking the time to contact us and glad to hear you got it sorted out. Just in case you run into any future issues regarding payments, it is best if you contact us here, so we can triage this with you through email. Because it is related to payment, we may require additional details that we wouldn’t want posted in a public forum.

Hope this helps! We wish you the best of luck in meeting and maintaining all your fitness goals!

Best,

Ripley
MyFitnessPal Staff
-————————————-
Please note: while we do provide technical support through our technical forums, our Premium Expedited Support is only available through our email channel. Please feel free to contact us here in order to take advantage of that.


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