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My myfitnesspal premium subscription doesn't appear in iTunes aaid — Oct 13, 2016 12:02AM PDT

My myfitnesspal premium subscription doesn't appear in iTunes so I am unable to cancel it. When I log on online, the link to manage my subscription also points to iTunes only. Please advise how I can cancel my premium subscription.

1 Community Answers

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Maximiliano MyFitnessPal Agent Oct 13, 2016 11:38AM PDT

Hello,

Our apologies, but since you purchased the subscription via the App store, you would need to contact them directly regarding any refunds, as there is no way for us to have access to that payment on our end.

Please use this link below to submit a request for a refund.
https://reportaproblem.apple.com/

We invite you to continue using our free version afterwards and wish you the best with your health and fitness goals.

Best regards,
Maximiliano
MyFitnessPal Staff

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