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MyFitnessPal occasionally fails to sync an Exercise session from Apple Health randallgroh — Jan 04, 2017 06:02PM PST

Can anyone help me with this? My exercise sessions are either Indoor Walk or Indoor Cycle. Sometimes it is both. But about every few weeks MyFitnessPal fails to record a session. The session clearly shows in the Apple Health app. It appears the same as all of the others. But for some reason MFP doesn't want to record it.

1 Community Answers

Up -1 rated Down

Maximiliano MyFitnessPal Agent Jan 05, 2017 01:48PM PST

Hello,

Thank you for taking the time to contact us.

This may be due to random sync or connectivity errors between the two platforms.

We are always working on making these connections better and better and apologize for any missed exercises.

Regards,
Maximiliano
MyFitnessPal Staff

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