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Disconnecting FB from unknown MFP account lehach1 — Feb 02, 2017 05:27PM PST

My husband and I both have separate MFP accounts. When I tried to connect my MFP account to my FB account in order to add friends, it says my FB is already connected to a different MFP account, but we have tried all of our various accounts to try to determine where it's connected to, but no luck. I tried disconnecting FB from MFP thru the FB app, but that doesn't seem to solve the problem in MFP.

1 Community Answers

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Logan MyFitnessPal Agent Feb 02, 2017 05:51PM PST

Thanks for posting. Sorry for any difficulty with relinking your accounts. Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click please click here to reach us via email instead.

Steps to get user ID#
1. Log in to Fitbit.com and click on your profile photo.
2. This will take you to your Fitbit.com Profile and now copy the URL from your browser’s address field and paste it in the email reply

your fitbit ID will look something like this: www.fitbit.com/user/1234A

Kind regards,
Logan

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