Fitbit One not syncing with MFP yeahwell — Mar 07, 2017 03:08PM PST
I've tried all suggestions that I've come across and nothing is working. I haven't seen a calorie adjustment for steps in days. Help please?
7 Community Answers
Maximiliano MyFitnessPal Agent Mar 07, 2017 03:14PM PST
Thank you for taking the time to contact us, we apologize for any confusion but you are going to want to select Fitbit as your step source.
To do so please visit the Steps section of your app or on the website here: https://www.myfitnesspal.com/apps/step_trackers
yeahwell Mar 10, 2017 04:12AM PST
I have already done this many times... connected, disconnected, connected, disconnected. Sorry, not working.
Maximiliano MyFitnessPal Agent Mar 10, 2017 10:34AM PST
Thank you for taking the time to contact us.
It appears we have an issue with Fitbit showing as a selectable step source. We are looking into this!
yeahwell Mar 14, 2017 05:03PM PDT
Somehow the status on this is resolved? It is not resolved but I look forward to when it is! Thanks!
Maximiliano MyFitnessPal Agent Mar 14, 2017 05:12PM PDT
Sorry about that! Our system automatically sets older threads to this state but this ticket is alive and well. We are still looking into this fix.
yeahwell Mar 23, 2017 03:23PM PDT
Not resolved. Update?
Maximiliano MyFitnessPal Agent Mar 23, 2017 03:27PM PDT
Thanks for getting back in touch with us.
Still workin on this folks!
Sorry for the delay with the fix.