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myfitnesspal doesn't link with Fitbit Charge 2 adambelue — Mar 13, 2017 08:18PM PDT

I just started using myfitnesspal again and it is not displaying my exercise that I recorded on my Fitbit Charge 2. I've used myfitnesspal before with a different Fitbit and never had this problem. I've tried disconnecting and then reconnecting to the Fitbit Charger app in the App Gallery but that doesn't work. I can't figure out what I am doing wrong since I've used both devices together in the past. It should be a lot easier to get the two to work together!

2 Community Answers

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Maximiliano MyFitnessPal Agent Mar 14, 2017 11:34AM PDT

Hello,

We are aware of a problem where users cannot select Fitbit as a step source, and are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Maximiliano
MyFitnessPal Staff


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GSV3MiaC Mar 18, 2017 07:07AM PDT

Please let me know when this is fixed because it is bugging me too!


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