Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Garmin Connect Steps shajeksk — Mar 16, 2017 04:06PM PDT

i have problem with syncing steps with MFP and i cannot add Garmin as step tracker. I try disconnect and connect, but nothing. Thanks for help

4 Community Answers

Up 0 rated Down

Maximiliano MyFitnessPal Agent Mar 16, 2017 04:47PM PDT


Thank you for taking the time to contact us, we apologize for any confusion but you are going to want to select Garmin as your step source.

To do so please visit the Steps section of your app or on the website here:

MyFitnessPal Staff

Up 0 rated Down

shajeksk Mar 18, 2017 09:46AM PDT

Thank you for your reply
But i dont have my Garmin as a option ... only Add device and Don't track steps
When i click Add device, i cannot choose Garmin Connect because is alredy connected with my MFP. Calories from workout are synchronized and in Garmin connect app i can see my food. But steps are not synchronized. I try link and unlink my account, but doesnt affect on steps. Thank you for help

Up 1 rated Down

Maximiliano MyFitnessPal Agent Mar 20, 2017 11:51AM PDT


Thanks for getting back in touch with us.

It appears you are affected by a bug we have been looking into regarding step source.

We hope to have this fixed as soon as we can.

MyFitnessPal Staff

Up 0 rated Down

farbeach May 25, 2017 08:25AM PDT

I have the same issue, so it seems that it is indeed a bug in the step source. Garmin is connected, but only syncing activities and food/calories, but not steps.

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.