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withings and myfitnesspal arneyeric — Mar 20, 2017 09:11AM PDT

I'm having a problem with withings steps. I have a withings activite pop and it shows my steps as a negative calorie count. So the more I walk/run the less calories I have for the day. If I go into the settings and uncheck the "Enable Negative Adjustments" I get a zero calorie adjustment.

My workaround is to use my android fit app as the steps device. This device works correctly just not as accurate.

I have emailed support at Withings and they told me it was a problem with myfitnesspal, but didn't provide any proof or advice.

Can someone provide a fix or explain why this is happening?

Thank you

5 Community Answers

Best Answer Mar 20, 2017 01:03PM PDT Logan

Hey thanks for posting your question. For greater understanding how the adjustments work, it may help to view your adjustment details. You may view your adjustment details by tapping on the adjustment line in your app’s Diary, or by clicking the “i” on the adjustment line in the Diary on the website.

Your calorie adjustment is determined by taking the calorie burn being reported by your linked partner app, and then subtracting the MyFitnessPal Calorie Burn amount. The MyFitnessPal Calorie Burn is the amount we’ve calculated that you would burn in a day, based on your profile info and your selected activity level.

When the partner amount is higher than the MyFitnessPal amount, you will receive a positive adjustment, resulting in extra calories for you to eat.

When the MyFitnessPal amount is higher than the partner amount, you will receive a negative adjustment, reducing your calories remaining because your tracked calorie burn is telling us that you have been less active then we originally anticipated.

Warm Regards,
Logan
MyFitnessPal Staff


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Logan MyFitnessPal Agent Best Answer Best Answer Mar 20, 2017 01:03PM PDT

Hey thanks for posting your question. For greater understanding how the adjustments work, it may help to view your adjustment details. You may view your adjustment details by tapping on the adjustment line in your app’s Diary, or by clicking the “i” on the adjustment line in the Diary on the website.

Your calorie adjustment is determined by taking the calorie burn being reported by your linked partner app, and then subtracting the MyFitnessPal Calorie Burn amount. The MyFitnessPal Calorie Burn is the amount we’ve calculated that you would burn in a day, based on your profile info and your selected activity level.

When the partner amount is higher than the MyFitnessPal amount, you will receive a positive adjustment, resulting in extra calories for you to eat.

When the MyFitnessPal amount is higher than the partner amount, you will receive a negative adjustment, reducing your calories remaining because your tracked calorie burn is telling us that you have been less active then we originally anticipated.

Warm Regards,
Logan
MyFitnessPal Staff


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arneyeric Mar 20, 2017 02:57PM PDT

Why would android fit provide a positive number using the same profile then withings provides a negative calorie adjustment? The profile is set to desk job and lazy.

MFP shows I have 1580 Calorie goal

1580 - 996(food) - 347(neg exercise) = 237 left

The calorie adjustment says

withings calories burned 1716
based on 1099 calories burned
MFP calories burned 2063
0 calories from exercise

adjustment -347

I'm still confused how exercise would take calories away from me.


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Logan MyFitnessPal Agent Mar 20, 2017 04:08PM PDT

Thanks for following up with us. Regarding the discrepancy between Google Fit and Withings, they are separate apps and use different calculations to determine your total calorie burn.

Looking at the adjustment details you’ve provided.

withings calories burned 1716
based on 1099 calories burned
MFP calories burned 2063
0 calories from exercise

adjustment -347

The first thing would be to confirm that the Withings calorie burn is in-line with what you are seeing in your Withings app. If so then your adjustment looks correct.

When we set your daily calorie goal, we’ve already assumed that you would burn the amount shown on the MFP calories burned line. You’ll notice that your daily calorie goal is lower than this amount. That’s because we’ve set it up so that you can lose weight before you log additional exercise.

Since we are already giving you credit for the MFP calories burned, we need to compare your actual tracked calorie burn from Withings. If you you move more than what we are already giving you credit for (the withings number is higher) then you receive extra calories in the form of an adjustment.

If it turns out that you’ve been less active than what we’ve already given you credit for, then the adjustment will stay at 0 or be reduced (if negative adjustments are enabled) to reflect your actual calorie burn, reported by withings.

Warm Regards,
Logan
MyFitnessPal Staff


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arneyeric Mar 23, 2017 12:14PM PDT

Let me ask this. How can I adjust my account where I get credit for all my exercise including walking. I want my account setup where if I do nothing, I get this amount of calories. If I walk, exercise, or anything else I get credit for the action.


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Logan MyFitnessPal Agent Mar 24, 2017 11:42AM PDT

arneyeric

Thanks for following up with us. Although, there is not way to do this automatically, you may accomplish it by either tracking your walk or exercise as an individual exercise in withings or manually enter it in your MyFitnessPal Diary. The other thing that you would want to do is to disable the negative calorie adjustment option.

Warm Regards,
Logan
MyFitnessPal Staff


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