Daily Goals sunflwr1 — Apr 18, 2017 09:02AM PDT
I am going nuts with MFP!!! I have changed and saved my daily nutrition goals several times in the last few days, but the changes DO NOT show up in my food diary. I've been able to do this in the past... what is the problem? I've paid for Premium... this should work and not be so frustrating!
8 Community Answers
Blake MyFitnessPal Agent Apr 18, 2017 09:15AM PDT
Sorry for any trouble. Do you mind providing us with a little more detail?
1. On what platform are you experiencing trouble?
A. If on the website, please include your browser and operating system details.
B. If on mobile, please include your make and model of device
2. Any prior trouble shooting steps you have taken to resolve the issue
3. Please let us know the exact steps you are taking when you run into the error, what you expect to happen, and what is actually happening.
Also let us know the exact numbers you’re expecting to see vs. what you’re actually seeing.
I look forward to hearing from you so we can resolve this ASAP.
Please note: while we do provide technical support through our technical forums, our Premium Expedited Support is only available through our email channel. Please feel free to contact us here in order to take advantage of that.
hsilver222 Apr 19, 2017 06:29AM PDT
I am having the same problem. Tried on my Android and on website via google chrome. When I click on my goals they are where I need them to be but when I go back to my food log and look at my MACROS they are the old goals.
sunflwr1 Apr 20, 2017 06:17PM PDT
Sorry Blake, I just saw this. I thought I'd get some kind of notification there was a reply, so thank you for the reply. Anyway I use Google Chrome for browsing and Windows 7. Before you say I need to update, it has saved before with no problem and I haven't changed a thing. :)
sunflwr1 Apr 20, 2017 06:19PM PDT
Sheesh Blake... I just noticed the time you replied... it was just a few minutes after I posted the question. I will definitely have to check often. Thanks again!
sunflwr1 Apr 23, 2017 05:29PM PDT
Hello??? Blake are you out there?
Blake MyFitnessPal Agent Apr 25, 2017 07:13AM PDT
Sorry for the delay, I was out of the office since Thurs.
I’m seeing that you have “Custom Daily goals” set for every single day at 1426, yet your normal goal is 1586 calories. Which is the goal that you were wanting to see in your diary?
Once I have that information I can assist you with resolving this to give you the correct daily goal.
sunflwr1 Apr 25, 2017 08:14AM PDT
Hi Blake, Yes I want 1586 calories and the macro-nutrients that go along with that. I don't know where that 1426 is still set at.
sunflwr1 Apr 25, 2017 08:20AM PDT
Hi again Blake,
When you mentioned "Custom Daily Goals" I was able to see what the problem was and fixed it. I will mark the issue as resolved. Thanks again!