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Apple Watch Exercise Not Syncing ungerrc — Apr 18, 2017 09:49AM PDT

I have had several Apple Health activities not sync at all or sync and repeat several times in MFP. I have gone into Apple Health and turned all the categories off and back on. Any other suggestions?

5 Community Answers

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Logan MyFitnessPal Agent Apr 19, 2017 11:20AM PDT

Thanks for posting and sorry for any trouble. Would you please let us know whether you are having the issue with specific entries or if it appears to be random? Please also let us know how the activities were logged? Were they tracked on the watch as “Other” and then renamed after it was completed? If so would you please try leaving them as Other to see if they then sync over?

Warm Regards,
Logan
MyFitnessPal Staff


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Jnamanny Apr 20, 2017 09:59AM PDT

I am having the same issue, my Apple Health Activities will not sync at all. My steps will from my apple watch, but not my exercise.


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Carmen725 Apr 20, 2017 11:59AM PDT

I am also having the same trouble. My Apple Health Activities will not sync at all. I did have one activity under "Other" that I had renamed, but my other activities that usually sync (ie Indoor Cycle) are no longer syncing. This has just started in the past two days.


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Logan MyFitnessPal Agent Apr 20, 2017 05:00PM PDT

Thanks for following up with us with the additional information. Please try uninstalling and reinstalling both the phone app and the watch app to see if that corrects the sync. You might also want to check your Source screen for MyFitnessPal in Health and make sure that the permissions allowing MyFitnessPal to read Steps, Walking + Running Distance, and Workouts are still turned on. Please let us know if you are still experiencing the issue after reinstalling.

Warm Regards,
Logan
MyFitnessPal Staff


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Ankle10 Jun 27, 2017 04:43AM PDT

I have uninstalled and reinstalled both phone and watch apps and has not worked?


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