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S Health step tracking Healthy_KUL_Life — Apr 20, 2017 10:43PM PDT

Hi,

I've connected to S Health to track my steps, however I do not see it in the Home page of MFP. Please check. thank you.

4 Community Answers

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Maximiliano MyFitnessPal Agent Apr 21, 2017 11:15AM PDT

Hello,

Thank you for taking the time to contact us.

Can you please disconnect the two accounts and try reconnecting them to see if this resolves the issue for you?

Regards,
Maximiliano
MyFitnessPal Staff


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ambermhaney Apr 21, 2017 01:03PM PDT

I am also having this issue. I see my steps in my S health app but they are not syncing with MFP.


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Stilatos Jul 11, 2017 03:08AM PDT

i am also having an issue with this. i tried disconecting the apps and then connect again but nothing.


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Maximiliano MyFitnessPal Agent Jul 11, 2017 11:40AM PDT

Hello,

We are aware of the problem, and are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Maximiliano
MyFitnessPal Staff


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