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When will FITBIT start syncing again Rekau — Apr 21, 2017 07:29AM PDT

myfitnesspal is not picking up any of my exercise or weight from my ARIA. This has gone on for awhile now.

1 Community Answers

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Maximiliano MyFitnessPal Agent Apr 21, 2017 10:53AM PDT

Hello,

Thank you for taking the time to contact us, we apologize for any confusion. It appears that you have an issue with the access token between the two accounts. To fix this can you please take the following steps in this exact order?

- Log into your Fitbit Dashboard and unlink your MyFitnessPal connection
- Log into MyFitnessPal and make sure that Fitbit is completely disconnected
- While still logged into your MyFitnessPal account please reauthorize your Fitbit account

Hope this works!
Maximiliano
MyFitnessPal Staff

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