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Why is the performance so slow on chrome browser - it's unusable! ljones13330 — Jul 10, 2017 07:38AM PDT

I haven't used my fitness pal for a few months and am now finding it unusable when trying to use it from my desktop pc. What has happened?
The app on my android phone is much faster. It used to be the other way around.
Also, what I enter on my phone and on my pc are not synching even though I'm logged in both with the same user. They used to sync when I used them a few months ago.
I also tried 2 tabs on my pc browser as it's so painful to use, and those also don't sync.

1 Community Answers

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Maximiliano MyFitnessPal Agent Jul 10, 2017 12:53PM PDT

Hello,

Thank you for taking the time to contact us, we apologize for any confusion but this usually happens when a member logs into a different account than the one with their past information.

We would suggest trying any other username or email address you may have used when creating your account. If you are unable to find another account you can contact us here

Please send in your height and date of birth for verification, as well as any additional email addresses you have so we can look into this for you.

Regards,
Maximiliano
MyFitnessPal Staff

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