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Edit profile avrilod — Jul 12, 2017 09:55AM PDT

I wish to edit my profile and cannot remove the following words '100 years old'

4 Community Answers

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avrilod Jul 12, 2017 09:57AM PDT

please help me to remove '100 years old' profile. I am happy to put in my correct age but the Edit facility will not allow me


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Maximiliano MyFitnessPal Agent Jul 12, 2017 11:01AM PDT

Hello,

Thank you for taking the time to contact us. We apologize for any issue, can you let us know how you are accessing the program (iPhone6, Android, web, etc.) as well as the exact steps you are taking and at which step you are receiving the error?

Regards,
Maximiliano
MyFitnessPal Staff


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Bonnie5Bubble5 Jan 19, 2018 03:07AM PST

I have the same issue but I am said to be 34 but have stipulated date of birth when setting up. I have a samsung S6 and macbook pro laptop. Also how do I change my name or username?


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Bruce MyFitnessPal Agent Jan 19, 2018 08:34AM PST

Hi Bonnie5Bubble5

Thank you for taking the time to contact us. Can you let me know where in MyFitnessPal you are seeing the wrong age?

For your username, you may opt to change your username one time, by logging into your account at www.myfitnesspal.com. Changing your username can only be done online at this time and not within the app.

  • Click here to jump to our website using your default browser. If you are on a mobile device, your mobile browser will be used
  • Or you can use your computer by logging in at https://www.myfitnesspal.com/, click “My Home” then “Settings,” followed by “Change username.”

If you have previously changed your username and would like to request an additional change, please contact us here and let us know the circumstances of your request so that we may consider granting an exception.

All the best,
Bruce
MyFitnessPal


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