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wont link with fitbit rockstarvirus — Jul 17, 2017 08:43AM PDT

My fitbit isnt syncing with MFP anymore I revoked the access and when i go to connect fitbit to MFP account it tells me that there is already a MFP linked to it and only one can be linked at a time. Yet my husband only has one account.Anyone know how to fix this???

2 Community Answers

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rockstarvirus Jul 17, 2017 08:43AM PDT

also I have tried and waiting many times and it still tells me the same thing every time


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Logan MyFitnessPal Agent Jul 17, 2017 11:36AM PDT

Thanks for posting. Sorry for any difficulty with relinking your accounts. Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click please click here to reach us via email instead.

Steps to get user ID#
1. Log in to Fitbit.com and click on your profile photo.
2. This will take you to your Fitbit.com Profile and now copy the URL from your browser’s address field and paste it in the email reply

your fitbit ID will look something like this: www.fitbit.com/user/1234A

Kind regards,
Logan


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