Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Lost Data shellyop — Aug 03, 2017 09:10AM PDT

I lost my data (food diary, progress) when I logged in this morning. I have a new phone, but looked online and it is missing from there as well.

I saw the other question about lost data from July - I have two accounts (not sure why), but have logged in with the most recent (correct) account that is tied to premium. It says that I have logged in for the last 30 days, but there is no data from the last 30 days.

Please help!

1 Community Answers

Up 0 rated Down

Logan MyFitnessPal Agent Aug 03, 2017 01:53PM PDT


Hey thanks for posting your question. Please make sure that you have logged in with the same exact username and password. If you are certain that you have logged into the right account on both platforms, please click here to reach us via email so we may verify some account details and investigate further.

Warm Regards,
MyFitnessPal Staff

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.