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Fitbit Projection does not update! snoopvader — Aug 05, 2017 03:46PM PDT

It's way past the end of the previous day and the fitbit calorie adjustment does not correct itself using 'real' data

Picture > https://www.dropbox.com/s/2m5znokn22ll31p/Screenshot_20170805-234201.png?dl=0

2516 burn at 11.31 PM, a full day has passed and MFP kept the unreal projection of 3295 calories burned...

2 Community Answers

Up 0 rated Down

Maximiliano MyFitnessPal Agent Aug 05, 2017 04:38PM PDT

Hello,

Thank you for taking the time to contact us, we apologize for any confusion. It appears that you have an issue with the access token between the two accounts. To fix this can you please take the following steps in this exact order?

- Log into your Fitbit Dashboard and unlink your MyFitnessPal connection
- Log into MyFitnessPal and make sure that Fitbit is completely disconnected
- While still logged into your MyFitnessPal account please reauthorize your Fitbit account

Hope this works!
Maximiliano
MyFitnessPal Staff


Up 0 rated Down

snoopvader Aug 06, 2017 04:50PM PDT

Yup, that solved the issue.

Thanks!


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