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Crooked Profile picture jswigart — Aug 25, 2017 01:09AM PDT

Whenever I upload a new profile picture it shows up sideways. Not matter how I rotate it in my computer, when I upload it, it shows sideways. I have seen this problem posted before. It seems like you guys could fix this. It is very discouraging.
I am using apple products. Imac, Iphone, Ipad. All of which have the same problem.

1 Community Answers

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Maximiliano MyFitnessPal Agent Aug 25, 2017 02:33PM PDT

Hello,

Thank you for taking the time to contact us. We are sorry to hear your photo is not displaying correctly. It’s possible the image may have auto-rotated.

To get this corrected, you may want to try adding the image from your computer. Here is a link on how to rotate the image (depending on your computer) then you can save the image and re-upload it to our site, at www.MyFitnessPal.com (just use the same username and password as the app). http://www.computerhope.com/issues/ch000990.htm

If you are working only with an iPad, the Camera Roll app has an “edit” button when you are viewing a single photo, and there should be a “rotate” icon there. We would recommend trying to rotate the photo in the camera roll then updating your profile.

We hope this helps, but if you are still having a problem, please let us know. We wish you all the success in reaching and maintaining all of your diet and fitness goals.

Warm Regards,
Maximiliano
MyFitnessPal Staff

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