Updated weight loss won't post to News Feed anymore BrendaLee — Sep 01, 2017 07:11AM PDT
My updated weight loss will no longer display on my News Feed. Other things, since as exercise and completing my diary still display, but despite having the setting turned on, my weight loss will not. The counter on my homepage updates, and my ticker updates, but it refuses to post. I've tried turning off settings and turning them back on, but no luck. This all started when I changed my automatic FB settings to have my weight loss show there. That didn't work, despite disconnecting and reconnecting several times, and then my MFP News Feed stopped updating, as well.
5 Community Answers
Logan MyFitnessPal Agent Sep 01, 2017 10:04AM PDT
Thanks for posting and sorry for any trouble. We are aware of the problem, and are currently investigating. We hope to have it resolved as soon as possible. Our apologies for any inconvenience this may have caused. We appreciate your patience and understanding.
MouthyMatthew Sep 13, 2017 01:07AM PDT
I'm having this same problem - is it not resolved?
Logan MyFitnessPal Agent Sep 13, 2017 10:12AM PDT
Thanks for following up with us. Our apologies that the issue is persisting. Unfortunately, some issues take a little longer to resolve than others. We don’t like when things aren’t working either and we will do what we can to get it resolved as soon as possible. You may click here anytime to view the known issues page for updates.
imchzhd Jan 09, 2018 06:59PM PST
I am also having this problem. Weight loss showed once on my news feed and I deleted it. Now I weigh in each morning, and MFP receives the data from my scale, but news feed no longer displays any weight loss or gain. Was a nice features I would like to reactive.
Bruce MyFitnessPal Agent Jan 10, 2018 12:11PM PST
Thank you for taking the time to contact us and for bringing this to our attention. We are aware of the issue where some users do not receive a newsfeed post when logging weight.
We believe the issue may be caused by any of the following scenarios…
-Users having a Current Weight that is lower than their Goal Weight
-Users having their weekly weight loss goal set to Maintain current weight.
We ask you to update your profile’s goal weight or, if you haven’t reached your goal yet, make sure they are not set to a maintain weight goal.
Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.