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FitBit not linking to my step counter in my fitness pal racingmom1977 — Sep 07, 2017 07:19AM PDT

Hello! I am having issues getting my fitbit to link up with my fitness pal. The app says that I am linked but the step counter will not show it. It still says its linked via the step counter on my phone.

1 Community Answers

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Logan MyFitnessPal Agent Sep 07, 2017 09:39AM PDT

Thanks for posting and sorry for any trouble. When we view your account status, we are currently showing fitbit as yoru step source and that it has reported 1,212 steps at 9:40. If you are still showing the step source as your phone, please try force quitting the app and then reopening it to see if it then reflects what we are seeing on the website.

Warm Regards,
Logan
MyFitnessPal Staff

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