Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Data not syncing juanjuanmejias — Sep 13, 2017 07:12AM PDT

I've made my food entry for my lunch on the website. Apparently it went well. However, when I go to my home page, it doesn't load, so I can't check the calorie balance. I've tried my iPhone app, but it's not working either. It seems to be a server problem: on the app, there's a message saying: "Failed to Sync Data with Server"

1 Community Answers

Best Answer Sep 13, 2017 09:37AM PDT Ripley

Hello juanjuanmejias,

Thank you for taking the time to contact us. Please check out this article regarding this issue. We were having some trouble with one of our services this morning, which is directly related to the issue you are reporting. This has since been resolved and you should be good to go.

If you are still having trouble, please contact us here, so we can triage this with you through email.

Hope this helps! We wish you the best of luck in meeting and maintaining all your fitness goals!

Best,

Ripley
MyFitnessPal Staff

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.