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Scanner not working ADDINBROOKE — Sep 13, 2017 07:46AM PDT

Scanner not recognising barcodes and when manually inputting barcode "no match found" appears ...Uninstalled the app and reinstalled and now" w
We were unable to connect to server to the server to log you in "

1 Community Answers

Best Answer Sep 13, 2017 09:34AM PDT Ripley

Hello ADDINBROOKE,

Thank you for taking the time to contact us. Please check out this article regarding this issue. We were having some trouble with one of our services this morning, which is directly related to the issue you are reporting. This has since been resolved and you should be good to go.

If you are still having trouble, please contact us here, so we can triage this with you through email.

Hope this helps! We wish you the best of luck in meeting and maintaining all your fitness goals!

Best,

Ripley
MyFitnessPal Staff

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