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MFP states another MFP is already linked seehelp — Sep 15, 2017 05:26AM PDT

I am trying to link my fitbit to my fitness pal account to get my steps to track...everytime I try to link the app I get the following error: Another MyFitnessPal account has already been linked to this Fitbit account. Only one account may be linked at once. My fitbit is not linked to myfitnesspal...and I don't have another myfitnesspal account. please help!

1 Community Answers

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Logan MyFitnessPal Agent Sep 15, 2017 04:28PM PDT

Thanks for posting. Sorry for any difficulty with relinking your accounts. Would you please provide your fitbit ID# so we may try a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click please click here to reach us via email instead.

Steps to get user ID#
1. Log in to Fitbit.com and click on your profile photo.
2. This will take you to your Fitbit.com Profile and now copy the URL from your browser’s address field and paste it in the email reply

your fitbit ID will look something like this: www.fitbit.com/user/1234A

Kind regards,
Logan

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