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I cannot unlink an old facebook account. Nothing happens mikenahorniak — Sep 15, 2017 03:31PM PDT

I follow this instruction:
Click "My Home" then "Settings" then "Facebook/Twitter sharing settings: and click "Disconnect" in the Facebook section
It does not work.
this linked facebook account is old and deleted from facebook.
I am trying to link my current facebook account but cannot.

3 Community Answers

Up 0 rated Down

Logan MyFitnessPal Agent Sep 16, 2017 10:04AM PDT

Thanks for posting and sorry for any trouble. Would you please try logging out of your account on the website, clearing your browser’s cache & cookies, restarting your browser, and then logging back in and checking your fb settings once more? Please follow up with us if you are still experiencing the issue.

Warm Regards,
Logan
MyFitnessPal Staff


Up 0 rated Down

markdisharoon Nov 08, 2017 08:58AM PST

I am having the same issue.

Cannot login unless I use FB. But I still cannot disconnect my FB account.

I create a new pw and nothing happens.


Up 0 rated Down

Maximiliano MyFitnessPal Agent Nov 08, 2017 11:35AM PST

markdisharoon,

We are aware of the problem, and are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Maximiliano
MyFitnessPal Staff


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