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Disconnecting from Facebook Login chagascruzi — Sep 28, 2017 02:32PM PDT

I am trying too disconnect from Facebook login and switch too an email and password login. When I select Disconnect, a pop up asks me to create a password. I input my password and select continue, and it does not proceed from there. What needs to be done so that I can switch from Facebook login to email and password login? It looks that I am doing everything on my part correct and that the issue is a system issue.

4 Community Answers

Up -2 rated Down

Logan MyFitnessPal Agent Sep 28, 2017 03:50PM PDT

chagascruzi

Thanks for posting and sorry for any trouble. Please try using the forgot password option on the log in screen and then enter your MyFitnessPal username: chagascruzi. An email will be sent to your associated email account.

Warm Regards,
Logan
MyFitnessPal Staff


Up 0 rated Down

jdderrig Oct 02, 2017 06:29AM PDT

Yeah, doesn't work


Up 0 rated Down

areftayeb Oct 03, 2017 02:20AM PDT

It's does NOT work with me, too! Kindly fix it now.


Up 0 rated Down

Logan MyFitnessPal Agent Oct 04, 2017 10:03AM PDT

Thanks for following up with us. Sorry for the trouble with unlinking your facebook account. Would you please also try going into the Apps section in your fb Settings and revoking access for MyFitnessPal there. Once showing as removed there, please then try the forgot password option once more and let us know whether you are still experiencing the issue.

Warm Regards,
Logan
MyFitnessPal Staff


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