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Myfitnesspal says I am not eating enough yesterday. glenstrobel — Oct 11, 2017 09:21AM PDT

Yesterday I had to fast for getting blood work donefor a doctor's appointment next week. The myfitnesspal app reacts to this by chastising me about not getting enough calories for the day and refusing to produce a five week weight projection. The app treats me like I am a misbehaving child for whom consequences are necessary. Treat me like an adult and not like a child when I am making APPROPRITAE HEALTH CHOICES. Is it possible to change the default response to a reminder rather than a chastisement with an associated punishment???

1 Community Answers

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Maximiliano MyFitnessPal Agent Oct 11, 2017 11:18AM PDT

Hello,

Please accept our sincerest apologies if you are no longer able to receive your 5 week projection or are no longer seeing your day completed in the News Feed. In order to help encourage members to finish their day within a healthy range, we’ve decided to only show the weight loss prediction and News Feed posts when members finish their day within NIH recommendations.

For safe weight loss, the National Institutes of Health recommends no less than 1000-1200 calories for women and 1200-1500 calories for men. We recommend all members first consult with their doctor or nutritionist before joining MyFitnessPal. We also allow members to customize their goals based on these recommendations. However, the MyFitnessPal default settings will not recommend a plan for any member that falls under 1200 calories.

If you now fall below the NIH recommendations of less than 1000 calories for women and 1200 for men, the 5 week projection will no longer appear and the News Feed will not show you completed your day.

The complete this entry button is actually meant to be pressed when you have finished logging all your entries for the day, not after each meal. If you happen to have accidentally pressed the Complete this Entry before you have finished for the day, simply hit the Make Additional Entries button, then hit the Complete This Entry button again when you have finished, and once you are within a healthy range you will see your projection once more.

We do understand some MyFitnessPal members may be on a lower calorie plan recommended directly by their doctor or nutritionist. We are still looking into better ways to help accommodate these special circumstances.

While we truly regret that these changes may have negatively impacted your experience of using MyFitnessPal, we do hope you’ll understand our first priority is to make MyFitnessPal less appealing to persons who are causing themselves harm. Please know we’re reviewing your feedback and looking at ways to improve your experience at MyFitnessPal, while prioritizing the safety of our most vulnerable users.

If you believe you may be suffering from an eating disorder we encourage you to seek help. Please reference: https://myfitnesspal.desk.com/customer/portal/articles/1575987-eating-disorder-resources

We appreciate your understanding in this change and do hope you can continue to find benefit in using our program. Please let us know if you have any additional feedback or we can be of any further assistance.

Regards,
Maximiliano
MyFitnessPal Staff

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