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fitbit and Myfitness pal connection camper1993 — Nov 13, 2017 09:55AM PST

I do not see my fitbit steps anywhere in Myfitness Pal. Where are they located?
I am connected according to everything I see.

Nancy

1 Community Answers

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Bruce MyFitnessPal Agent Nov 13, 2017 10:03AM PST

Hello,

It looks like there was an error in the connection with Fitbit. We have refreshed the Fitbit connection from our end. Can you revoke access from Fitbit’s end and see if that will help? To do this, log in at www.fitbit.com and click the gear icon, then Settings>Applications. Click Revoke Access for MyFitnessPal.

This should refresh your link on both sides, instead of just one. You can then link them again at https://www.myfitnesspal.com/apps/show/30.

Once relinked, please be sure to set Fitbit as the Steps source once again.

Please let us know if you see any changes.

All the best,
Bruce
MyFitnessPal

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